FAQs

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Community

The Club Mahindra Community is where members can interact with other members, ask questions, share insights, learn from experiences, find answers, plan holidays better and earn Trip Coins.

Participating in the community is open only to Club Mahindra members. 

In rare cases, certain members may not be allowed to participate if they have deliberately and intentionally violated our terms, policies or guidelines. This will be entirely at the discretion of Club Mahindra.

Our community starts with you and your family – your spouse, children and extended family and friends who make your vacation experience special.

There is some joy in discovering new places and ways to holiday. Given our family of nearly 3 lakh members, this is a perfect platform to discover experiences by fellow members. You get to plan your trip, get answers from other members to ensure you have a great experience.  Many members have met during vacations, become lifelong friends, making even memories together.

Also, the community offers some rewards for participation that you can redeem during your vacation. Check them out here

The Community is a place where we come together to ensure each member has a unique experience. Please do ensure the following:

  • Your stories are original, true and honest.
  • That you do not use language, images or videos that could hurt the sentiments of fellow members.

We request you to adhere to our guidelines for the community. We do have moderators who will be ensuring every member follows our guidelines. In case you come across an instance where there is a discrepancy, please feel free to bring it to our notice.

Complete your member profile: Fill up all the blank spaces so that you can make the most of the community. 

Write a Travel Diary: Write stories using pictures and videos and earn some Trip Coins too!

Look out for quizzes or polls on the Club Mahindra Community homepage

Trip coins are awarded when you perform helpful actions on the community like writing your travel diary and participating in forum discussions. All the activities you can do next are available under Rewards

Trip Coins can be redeemed to get Resort Credit Points (RCPs) which can be used against Food, Holiday activities or Spa sessions at select resorts.

Each Trip coin is worth INR 1.00. This means when you collect 1000 Trip Coins, you can redeem it for RCVs worth INR 1000

We want the community to be a place where you can share your opinion freely. However, we also wish to ensure actions on the community do not hurt other member's sentiments or their experience on the community.

With this in mind, you will be given Trip Coins for select comments/stories that are published on the community.

The Trip Coins are visible in your Community Rewards page.

Once you reach 500 Trip Coins you will be able to redeem these against Resort Credit Points, which can be used during your next holiday with us at select Club Mahindra resorts.

If you have taken a holiday before, do share your travel diary. You can also participate in Club Talk, polls, and quizzes & write a blog to get Trip Coins. We also have Community contests from time to time that can help you earn Trip Coins. Keep sharing and keep accumulating Trip Coins through out the year so that you can holiday better!

Relive your holiday moments by sharing your travel diary or photo memory with us. That’s a great way to share experience with other members as well as get Trip Coins.

No, your Trip Coins don’t expire. But once you redeem them, the Resort Credit Points will expire after a year of being issued. For more details about Trip Coins and Resort Credits, do see our Terms and Conditions for usage.

No, members can see only the overall percentages of answers and not individual participation.

You may directly receive an invite from us or you may be able to register yourself on the community website.

For queries on Bookings and Membership, do visit the Contact page on the member website. Click Here

Do contact the Community manager when you have a query or feedback specifically related to the Community website.

You can expect a response from us within 2 working days. In case your query is not directly related to the community, we may share your request with the member experience team. Timelines may vary according to the nature and complexity of your query.

Every month, we highlight select experiences shared by members who have shown us their quirky side and answered questions about themselves and their travel choices. You too can participate and get featured! 

Travel Diaries are where you can share your Club Mahindra holiday experiences. You can write about it, add photos and videos too. Do cover what you liked, the high-points, anything unique you experienced and the feeling you’re left with at the end of your holiday with us.

Each story will be moderated to ensure it is relevant and helps build the community. The Travel Diary will be published, after which you can share it with your friends and family too. Photos should be below 2 MB and each entry can have a maximum of 4 images. In case of videos, do upload them on YouTube and paste the link in the relevant box.

You can get 100 - 150 Trip Coins based on what you post. 

Visit the 'Write for Us' section to know more.

 

Any community member who has visited a Club Mahindra resort is eligible to write a Travel Diary.

Write a Travel Diary to share your experience, help fellow members with recommendations and ensure we make the Club Mahindra community a strong and reliable source of information.

Each time your Travel Diary is published, you are also eligible to get Trip Coins. Collecting and redeeming Trip Coins  for Resort Credit Points can add to your savings during your next holiday

You can make your Travel Diary exciting in the following ways:

  • Write good, clear sentences that detail out your experience.
  • Add photos and videos where relevant.
  • Tell us about the moments and experiences you enjoyed.

Write an honest and original story and that will be exciting!

Members and anyone who is visiting the community page can read your travel diary. 

Your Travel Diary will be reviewed and published. After which, you can share it with your friends and family easily by clicking on the Share button.

The forum allows you to ask questions, interact with other members, answer questions, ‘like’ certain comments and ensure the community is a more interactive and wholesome one.

On the Club Talk, you can ask questions regarding your holidays, if you’re heading to one, and need clarity on your journey, stay or the facilities available.

If you see a question and can contribute an answer that is factual and relevant, please do leave your reply there.

You can ask questions regarding the resorts, facilities, journey, anything that the rest of the community members can discuss too.

You can ask questions about our resorts, plan your itinerary or share your suggestions

You can view the Discussion section to check if someone has asked the question.

You will get a notification when someone answers your question.

There is a ‘Reply’ button, click on that and type out your response. Don't forget to login!

There will be a ‘Reply’ button, click on that and type out your response.

Discussions that have a lot of traction, relevance or interest will be part of our ‘Featured’ list.

Unfortunately, you cannot edit or delete a question.

Unfortunately, you cannot edit your answer.

Do drop a comment on the inappropriate thread addressing the moderators. Please do so via the contact us page.

Yes, you can add an image in your question or answer. Do ensure it is within the size limit.

Size limit: less than 2 MB

While starting a discussion, contributing or replying to a thread, do ensure that you are posting information that is relevant to the community members and Club Mahindra Holidays.

Do also keep in mind that this is where you can discuss and open conversations about the experiences you have had or will be having. Do not be inappropriate or rude about any of the information you are sharing.

On average, we will take 3-4 working days to moderate and publish your questions and answers. This is done to ensure only appropriate and relevant threads and information is seen here.

Your post may have not abided by the community guidelines. For more information, you can email us at [email protected]

We have a comprehensive set of guidelines to ensure the community has an enriching experience. You can view the Community Guidelines.

REWARDS

Presently, Trip Coins you earn on the Community can be converted into Resort Credit Points. We’ll keep you posted as we introduce more options.

POLLS, QUIZZES AND CONTESTS

A weekly poll is a fun way to share your opinion about our resorts, services and things you would like to see in the community. The poll starts every Sunday.

Poll is a quick and easy way to let us know about your preferences. Besides, you get Trip Coins  for participating

Just once for each poll, you click on the choice that’s shown. We run one poll every week.

All you have to do is answer the question asked. This will help you challenge your Club Mahindra knowledge and ensure you travel more to know more.

Yes, you earn 10 Trip Coins for taking the Daily quiz

We’ll be asking you to submit a contest entry. Once you send that to us, you have successfully participated in a contest.

Will depend on the terms and conditions of the contest

We will notify you by an email to your registered email address. Best wishes!

Participation can lead to wining a contest, but unfortunately there are no Trip Coins for participation.

Booking and Membership queries

For queries on Bookings and Membership, do visit the Contact page on the member website. Click Here.

Community

Community

The Club Mahindra Community is where members can interact with other members, ask questions, share insights, learn from experiences, find answers, plan holidays better and earn Trip Coins.

Participating in the community is open only to Club Mahindra members. 

In rare cases, certain members may not be allowed to participate if they have deliberately and intentionally violated our terms, policies or guidelines. This will be entirely at the discretion of Club Mahindra.

Our community starts with you and your family – your spouse, children and extended family and friends who make your vacation experience special.

There is some joy in discovering new places and ways to holiday. Given our family of nearly 3 lakh members, this is a perfect platform to discover experiences by fellow members. You get to plan your trip, get answers from other members to ensure you have a great experience.  Many members have met during vacations, become lifelong friends, making even memories together.

Also, the community offers some rewards for participation that you can redeem during your vacation. Check them out here

The Community is a place where we come together to ensure each member has a unique experience. Please do ensure the following:

  • Your stories are original, true and honest.
  • That you do not use language, images or videos that could hurt the sentiments of fellow members.

We request you to adhere to our guidelines for the community. We do have moderators who will be ensuring every member follows our guidelines. In case you come across an instance where there is a discrepancy, please feel free to bring it to our notice.

Complete your member profile: Fill up all the blank spaces so that you can make the most of the community. 

Write a Travel Diary: Write stories using pictures and videos and earn some Trip Coins too!

Look out for quizzes or polls on the Club Mahindra Community homepage

Trip coins are awarded when you perform helpful actions on the community like writing your travel diary and participating in forum discussions. All the activities you can do next are available under Rewards

Trip Coins can be redeemed to get Resort Credit Points (RCPs) which can be used against Food, Holiday activities or Spa sessions at select resorts.

Each Trip coin is worth INR 1.00. This means when you collect 1000 Trip Coins, you can redeem it for RCVs worth INR 1000

We want the community to be a place where you can share your opinion freely. However, we also wish to ensure actions on the community do not hurt other member's sentiments or their experience on the community.

With this in mind, you will be given Trip Coins for select comments/stories that are published on the community.

The Trip Coins are visible in your Community Rewards page.

Once you reach 500 Trip Coins you will be able to redeem these against Resort Credit Points, which can be used during your next holiday with us at select Club Mahindra resorts.

If you have taken a holiday before, do share your travel diary. You can also participate in Club Talk, polls, and quizzes & write a blog to get Trip Coins. We also have Community contests from time to time that can help you earn Trip Coins. Keep sharing and keep accumulating Trip Coins through out the year so that you can holiday better!

Relive your holiday moments by sharing your travel diary or photo memory with us. That’s a great way to share experience with other members as well as get Trip Coins.

No, your Trip Coins don’t expire. But once you redeem them, the Resort Credit Points will expire after a year of being issued. For more details about Trip Coins and Resort Credits, do see our Terms and Conditions for usage.

No, members can see only the overall percentages of answers and not individual participation.

You may directly receive an invite from us or you may be able to register yourself on the community website.

For queries on Bookings and Membership, do visit the Contact page on the member website. Click Here

Do contact the Community manager when you have a query or feedback specifically related to the Community website.

You can expect a response from us within 2 working days. In case your query is not directly related to the community, we may share your request with the member experience team. Timelines may vary according to the nature and complexity of your query.

Every month, we highlight select experiences shared by members who have shown us their quirky side and answered questions about themselves and their travel choices. You too can participate and get featured! 

Travel Diaries are where you can share your Club Mahindra holiday experiences. You can write about it, add photos and videos too. Do cover what you liked, the high-points, anything unique you experienced and the feeling you’re left with at the end of your holiday with us.

Each story will be moderated to ensure it is relevant and helps build the community. The Travel Diary will be published, after which you can share it with your friends and family too. Photos should be below 2 MB and each entry can have a maximum of 4 images. In case of videos, do upload them on YouTube and paste the link in the relevant box.

You can get 100 - 150 Trip Coins based on what you post. 

Visit the 'Write for Us' section to know more.

 

Any community member who has visited a Club Mahindra resort is eligible to write a Travel Diary.

Write a Travel Diary to share your experience, help fellow members with recommendations and ensure we make the Club Mahindra community a strong and reliable source of information.

Each time your Travel Diary is published, you are also eligible to get Trip Coins. Collecting and redeeming Trip Coins  for Resort Credit Points can add to your savings during your next holiday

You can make your Travel Diary exciting in the following ways:

  • Write good, clear sentences that detail out your experience.
  • Add photos and videos where relevant.
  • Tell us about the moments and experiences you enjoyed.

Write an honest and original story and that will be exciting!

Members and anyone who is visiting the community page can read your travel diary. 

Your Travel Diary will be reviewed and published. After which, you can share it with your friends and family easily by clicking on the Share button.

The forum allows you to ask questions, interact with other members, answer questions, ‘like’ certain comments and ensure the community is a more interactive and wholesome one.

On the Club Talk, you can ask questions regarding your holidays, if you’re heading to one, and need clarity on your journey, stay or the facilities available.

If you see a question and can contribute an answer that is factual and relevant, please do leave your reply there.

You can ask questions regarding the resorts, facilities, journey, anything that the rest of the community members can discuss too.

You can ask questions about our resorts, plan your itinerary or share your suggestions

You can view the Discussion section to check if someone has asked the question.

You will get a notification when someone answers your question.

There is a ‘Reply’ button, click on that and type out your response. Don't forget to login!

There will be a ‘Reply’ button, click on that and type out your response.

Discussions that have a lot of traction, relevance or interest will be part of our ‘Featured’ list.

Unfortunately, you cannot edit or delete a question.

Unfortunately, you cannot edit your answer.

Do drop a comment on the inappropriate thread addressing the moderators. Please do so via the contact us page.

Yes, you can add an image in your question or answer. Do ensure it is within the size limit.

Size limit: less than 2 MB

While starting a discussion, contributing or replying to a thread, do ensure that you are posting information that is relevant to the community members and Club Mahindra Holidays.

Do also keep in mind that this is where you can discuss and open conversations about the experiences you have had or will be having. Do not be inappropriate or rude about any of the information you are sharing.

On average, we will take 3-4 working days to moderate and publish your questions and answers. This is done to ensure only appropriate and relevant threads and information is seen here.

Your post may have not abided by the community guidelines. For more information, you can email us at [email protected]

We have a comprehensive set of guidelines to ensure the community has an enriching experience. You can view the Community Guidelines.

REWARDS

Presently, Trip Coins you earn on the Community can be converted into Resort Credit Points. We’ll keep you posted as we introduce more options.

POLLS, QUIZZES AND CONTESTS

A weekly poll is a fun way to share your opinion about our resorts, services and things you would like to see in the community. The poll starts every Sunday.

Poll is a quick and easy way to let us know about your preferences. Besides, you get Trip Coins  for participating

Just once for each poll, you click on the choice that’s shown. We run one poll every week.

All you have to do is answer the question asked. This will help you challenge your Club Mahindra knowledge and ensure you travel more to know more.

Yes, you earn 10 Trip Coins for taking the Daily quiz

We’ll be asking you to submit a contest entry. Once you send that to us, you have successfully participated in a contest.

Will depend on the terms and conditions of the contest

We will notify you by an email to your registered email address. Best wishes!

Participation can lead to wining a contest, but unfortunately there are no Trip Coins for participation.

Booking and Membership queries

Booking and Membership queries

For queries on Bookings and Membership, do visit the Contact page on the member website. Click Here.

If you have any queries related to the community, please write to

[email protected]