1. Guaranteed Win:
1.1 Both referring and referred members get 3 Nights/4 Days free holiday on every successful referral.1.2 You can win multiple rewards on multiple successful referrals.1.3 This offer is over and above the existing referral offer. 1.4 Contest period: 1st December’23 to 31st December’23.1.B - Birthday Offer:
1.1 All the members with their birthday in December will be eligible for additional 2 nights and 1000 RCPs on successful referrals.1.2 Contest period: 1st December’23 to 31st December’23.1.C - Holiday Utsav:
1.1 Club Mahindra is celebrating Holiday Utsav from 1st December’23 to 31st December’23, where the members who give successful referrals through Online channel will qualify for additional rewards over and above referral points. 1.2 Members will get any one reward from the below mentioned: - Maldives trip
- Dubai Trip
- iPhone 15
- Free Holiday at Club Mahindra Resort
- Amazon/MakeMyTrip Vouchers
- Resort Credit Vouchers
1.D - Win a trip to Finland & Meet Santa:
1.1 You can stand a chance to win a family trip to Finland on successful reference from 1st Nov to 31st Dec 20231.2 Total Prizes to be won: 3 Lucky winners1.3 Condition: Member to give a successful referral in Oct.1.4 Rewards to be won: iPhone 14, Amazon / Swiggy / Book my Show vouchersScroll down for detail Terms and Conditions about the contest.
About Club M Rewards Program:
The Club M Rewards is an exclusive loyalty program for Club Mahindra members. As soon as a member’s referral subscribes to Club Mahindra membership, referring member gets referral points (1 point = 1 INR). Members can accumulate and spend these points on curated rewards such as international and domestic holidays, redeeming against ASF, Upgrade of membership, getting resort credit vouchers, Amazon/Tanishq, and many such e-vouchers, Club M Select, the latest Apple gadgets and many other rewards.
How Loyalty Program Works?
- All the members will begin their journey into the loyalty program with a base tier called Bronze.
- The program has 4 tiers, Bronze, Silver, Gold & Platinum.
- Members will earn referral points on every successful referral. Earning per referral increases with every tier upgrade.
- Members will be upgraded to Silver, Gold, or Platinum Tier based on points earned in the referral year. The referral year is fixed and is same as the financial year, i.e., from 1stApril to 31stMarch.
- Each year, on the 1stof April, the member tier will be revised depending on the points earned in the previous referral year. The evaluation period will be the financial year i.e., 1stApril to 31stMarch.
- The validity of tier will be for one financial year.
- In case of a tier upgrade, the tier status will be valid for the current and following evaluation year.
- Based on tier status, members will also get additional tier exclusive privileges which will unlock 30 days post tier change. E.g., tier change is applicable from 1st Nov’23, then tier exclusive benefits will be unlocked on 1st Dec’23, provided no membership cancellation from referred (incoming) member.
- The referral points earned will be valid for 3 years from the date of allotment. Post 3 years, the referral points will expire. E.g., referral points earned on 1stJuly’22 will be valid till 30thJune’25.
Details of Loyalty Program
The loyalty program has three elements:
1. Tier status is based on referral points earned in a year.
2. Product-wise referral points earned.
3. Tier exclusive privileges at Resort.
Points Earned Per Referral Depend Upon 2 Factors:
- Current tier of the member.
- Type of product purchased by the referee.
1.Tier Logic:
2.Product Wise Referral Points Earned:Referral points are earned by members on every successful referral based on membership type purchased by referee.
Example 1:If referring member is in the Gold Tier and his friend buys CMH25, he will get 30,000 referral points.
Example 2:If referring member is in the Silver Tier and his friend buys Bliss, he will get 13,000 referral points.
Example 3:If referring member is in the Bronze Tier and his friend buys CMH25, he will get 16,000 referral points.
3.Tier Exclusive Privileges:Tier privileges will be unlocked post 30 days of tier change, and members will be entitled to any one of the below privileges, based on the tier status as of the last successful referral. Privileges will be offered in the form of e-vouchers redeemable at any Club Mahindra resort, subject to service availability. The validity of these vouchers will be of 1 year from the date of issue.
Note:The Exclusive Privileges cannot be exchanged or transferred
Example 1:If the tier status of a member as of 1st October 2023 is Gold, then on 1st November 2023, all the privileges mentioned against Gold Tier will be credited to the member’s account. As a Gold tier member you get Rs.16,000 worth of benefits, out of which Rs.4000 worth of benefits have been extended as a part of Silver tier benefits. Hence, balance Rs. 12,000 worth of benefits will be credited to the account. The validity of these privileges will be of 1 year. i.e., valid till 1st November 2024.
Tier Upgrade & Downgrade:
Tier upgrade can happen basis the number of points earned in the referral year and immediately once the member achieves the points threshold.
On 1stApril every year, the member will be maintained or downgraded to the respective tier depending upon the points earned by the member during the evaluation period (1stApril-31stMarch)
Example: If a member’s previous status is Gold in FY23. The tier of the member for FY’24 will be Gold. On 1stApril ’23, the Gold Tier privileges will get unlocked. In FY’24, the member will continue as Gold Tier or can be upgraded to Platinum Tier if his points cross 70K. Depending upon the points earned by the member in FY’24, the revised tier for FY’25 will be decided.
- Scenario 1:If a member does not earn any points in FY’24, he will be downgraded to Bronze Tier as of 1stApril’24. His revised tier for FY’25 will be Bronze. The tier upgrade will happen depending upon the points earned by the member in FY’25.
- Scenario 2:If a member earns 30K points in FY’24, he will be downgraded to Silver Tier as of 1stApril’24 and his Silver Tier privileges will be unlocked on the same date. His revised tier for FY’25 will be Silver. The tier upgrade will happen depending upon the points earned by the member in FY’25.
Few More Examples for Tier Upgrade and Downgrade:
Tier Upgrade:Member name:Mr. SharmaMembership type:CMH25Current year:1stApril 2023 to 31stMarch 2024Tier status:BronzeTier status eligible till:31stMarch 2024 (the member will be in bronze status till he crosses the threshold of 14,000 points. On crossing 10K points member will be upgraded to silver tier)Total referrals given in referral year:One, CMH25, on 5thJune’23Total points earned in referral year:16,000Tier upgraded to:Silver (immediately on successful referral conversion)Upgraded tier validity6thJune’23 till 31stMarch’24Tier Downgrade:
Member name:Mr. Sharma
Membership type:CMH25
Current year:1stApril 2023 to 31stMarch 2024
Tier status:Silver
Tier status eligible till:31stMarch 2024 (If in a year the member does not earn any referral points, he will be downgraded to bronze tier)
Total referrals given in referral year:0
Tier downgraded to:Bronze (on 1stApril 2024)
Exclusive Benefits for Purple Season Members in Club M Rewards Loyalty Program:
- All newly acquired purple season members in FY’24 and members who have upgraded their membership to purple season in FY’24 will be assigned Silver tier of the loyalty program (valid ill 31st March 24)
- All the Purple season members who had given a successful referral in FY’23 and earned < 14,000 points in FY’23 have been assigned a Silver Tier instead of Bronze.
Note:To earn the Tier exclusive benefits, minimum 14,000 referral points needs to be earned in FY’24.
Redemption Offers
Referral points can be redeemed from a wide range of rewards. Members can redeem the referral points online by selecting the reward.
1. Gadgets & Appliances:
2. E -vouchers:
3. Curated Holiday Packages
1.4 Nights Mauritius + 4 Nights Bali + 4 Nights Dubai Holiday-105,000 points
2.4 Nights Bali + 4 Nights Dubai Holiday-80,000 points.
3.Holiday in Maldives-1,20,000 points.
4.Holiday in Paris–1,10,000points.
5.Holiday in Switzerland –1,60,000 points.
6.Holiday in London–1,70,000 points.
7.Holiday in Munich–1,30,000 points.
8.Holiday in Vienna–1,30,000points.
9.Holiday in Dubai–1,25,000 points.
10.Holiday in Mauritius–95,000points.
11.Holiday at Club Mahindra Resorts–45,000 points.
12.Holiday in Bali–35,000 points.
4. Additional Offers for Members Are:
1. Splurge on resort activities! - RCPs can be converted using as low as 2,000 referral points in your account.
2. Redeem your referral points to pay yourannual subscription fee!
3. Redeem for eliteClub M Selectmembership for just 3,540 referral points
4.Redeem your referral points for Membership Upgrade
2,500 Enrolment Bonus under Loyalty Program:
- Enrol into the Loyalty program and get 2,500 bonus points
Terms and conditions:
- The validity of the bonus 2,500 points will be for 6 months from the date of enrolment.
- To claim 2,500 bonus points, member must give minimum 1 successful referral (i.e referred friend needs to purchase the Club Mahindra membership) within 6 months from the date of enrolment.
- Bonus points will get added in Loyalty Tier calculation.
- All the standard eligibility criteria with respect to redemption of referral points are applicable for this bonus points.
Terms and Conditions for using referral points
- All referral points earned till 31stMarch 2022 will have validity of 1 year only
- All referral points earned from 1stApril’22 is valid for 3 years since award/credit of points into member’s account. Points are credited within 30 days of referred person successfully joining as Club Mahindra member. Referral points will be credited to referring member only once VC is cleared, contract is not into fatal status and minimum DP payment is realised as decided by the company
- When an incoming member pays at least 30% or more than 30% of the down payment at the time of purchase of membership, the referring member will be able to redeem the earned referral points immediately. These points are called as Active points. 3 years validity of these points will also start immediately.
- When an incoming member pays less than 30% of the down payment at the time of purchase of membership, the referring member will be able to redeem the points only after 3 EMI realizations done by incoming member in a stipulated time as per the terms of the membership agreement. 3 years validity of these points will also start post 3 EMI realisations.
- The member should not have any EMI / ASF OD in his account to redeem his referral points.
- In case only ASF OD is there, member can redeem the referral points only to redeem against ASF and not on any ongoing redemption offers.
- Referring member will be able to start using the referral points only post 30 days of the credit of the points (for all DP Plans)
- If incoming member contract is cancelled within 30 days of sales login date, the Referral points will be removed and accordingly downgrade of Tier will happen
- If incoming member contract has raised cancelation request within 30 days, the referral points will be on hold for 120 Days from Cancelation request raised date. If contract is not cancelled in that period, points will be made Active.
- If the offer holiday confirmed booking is not availed by member due to any personal/ unforeseen reason, the offer will be considered utilized.
- All taxes & government levied tourism/ access fees/ gratuity is not part of the offer & need to be paid by member only
- All payments for additional services & Extra pax, as applicable need to be completed in advance before the travel else the booking will stand cancelled. Mahindra Holidays will not be responsible for any delay by external vendor or GOI in booking confirmation/ Visa/ Passport & other travel services
- All brand vouchers like Amazon, Tanishq will be dispatched/credited in 7-10 days of redemption request and same will be 45 days for white goods
- Minimum 2,000 points is required to be redeemed to avail any brand & Resort Credit Points vouchers.
- Club Mahindra reserves the right to modify, add or delete any of the terms and conditions at any point of time at its sole discretion, without serving any prior intimation to the members.
Contest related T&C:
1A - Guaranteed win:
- Guaranteed win Contest (“Contest”) is a contest organised by Mahindra Holidays & Resorts India Limited (hereinafter referred to as ‘Club Mahindra’), where the participants win various rewards on successful referrals from 1st Dec to 31st Dec 2023.
- Members can win multiple rewards on multiple successful referrals. Referrals given via the Club Mahindra member website or Club Mahindra mobile app will be considered for this contest.
- Rewards to be won under guaranteed win contest -Complimentary 3 nights/4 days holiday or 650 points (for Bliss Members) or 450 points (for Gozest Members)
- 1.4 Club Mahindra shall be entitled to reject any participant without assigning any reason. Please ensure that all the information submitted by you (Participant) of references is authentic and accurate. In case we identify an entry to be inaccurate or fake, the participant will be disqualified, and their entry will not be accepted.
1.1 A CMH 25 / CMH 15 (Nights) / CMH 10/ CMH 4 Member will get the complimentary 3 nights stay that can be used at Club Mahindra resort. 1.2 Bliss Members will get 650 complimentary points & Gozest Members will get 450 points instead of 3 Nights that can be used to avail stay at Club Mahindra resorts.1.3 Free 3 Nights / 500 bonus points will be credited by 10th Dec’23 subject to DPRZ, VC clearance of new sale and no request raised for cancelation.1.4 This offer is applicable for all successful reference logged in between 1st Dec’23 to 31st Dec’23 only1.5 A member can get multiple complimentary 3 Nights / 650 or 450 bonus points for multiple successful referrals 1.6 The complimentary nights/ points are redeemable for stay in the select Club Mahindra Resorts, India on basis of room availability and does not guarantee a booking against requisition.1.7 The member can do the complimentary holiday at the Club Mahindra resort from 1st Dec 2023 to 30th June 2024 only, that is resort check-in must be done before 30th June 2024. 1.8 All other costs, including but not limited to the cost of travel, meals, taxes (including luxury tax where applicable) and cost of using various services and facilities at the resorts, will have to be borne by the member.1.9 All other terms and condition of existing Membership will be applicable.1B. - Birthday Offer
All the members with their birthday in December will be eligible for additional 2 nights and 1000 RCPs on successful referrals.
1.1 Members with Birthday in December month get Complimentary 5 nights & 6 Days* AND bonus 1000 Resort Credit Points on every successful referral from 1st to 31st Dec’231.2 Offer applicable at Club Mahindra Resorts for redemption1.3 Applicable on Referred friend buying any Membership (CMH / Bliss / GoZest)1.4 *(Bonus 2 Nights/3 Days as B’day offer and 3 Nights/4 Days as December offer, i.e. total 5 nights/ 6 Days)1C. Holiday Utsav Contest
About the Contest
1.1 Holiday Utsav Contest (“Contest”) is organised by Mahindra Holidays & Resorts India Limited (hereinafter referred to as ‘Club Mahindra’), where the participants win Maldives holiday, Dubai holiday, iPhone 15, Make My Trip vouchers and various other rewards on successful referral from 1st December 2023 to 31st December 2023. Winners will be announced after 31st of December month or at such other/ later date as may be decided by Club Mahindra at its own sole discretion.1.2 All the members who give successful referrals from 1st December 2023 to 31st December 2023 from the leads given through Online channel (Club Mahindra Mobile App and members website https://members.clubmahindra.com/cmh) will qualify for the Holiday Utsav contest. 1.2a Contest is valid only for all the members (All states except Tamil Nadu) 1.3 The Winners will be entitled for any one of the rewards from the mentioned list - Maldives trip
- Dubai Trip
- iPhone 15
- Free 3 Nights Holiday at Club Mahindra Resort
- Amazon/MakeMyTrip Vouchers
- Resort Credit Vouchers
1.4 Club Mahindra shall be entitled to reject any participant without assigning any reason.1.5 Please ensure that all the information submitted by you (Participant) of references is authentic and accurate. In case we identify an entry to be inaccurate or fake, the participant will be disqualified, and their entry will not be accepted.2 - Win a trip to Finland & Meet Santa
The members stand a chance to win a family trip to Finland on successful reference from 1st Nov to 31st Dec 2023
From a pool of participants, 1 lucky winner will be selected by way of a lucky draw conducted by the Club Mahindra Team.
The contest is exclusive to Club Mahindra member base.
2.1 The members stand a chance to win a family trip to Finland on successful reference from 1st Nov to 31st Dec 2023 2.2 Lucky draw winners result will be declared by 15th Jan’242.3 Contest is valid for all the existing members of Club Mahindra (All states except Tamil Nadu)2.4 From a pool of participants, 1 lucky winner will be selected by way of a lucky draw conducted by the Club Mahindra Team.2.5 Holiday covers 7 nights stay + breakfast for 2 Adults + Transfers at a four-star property. Holiday Travel month will be May- Jun’242.6 Inclusions: - Hotel accommodations as mentioned above.
- Daily breakfast at hotel.
- Meals as mentioned above.
- Train fares as mentioned in the programme (Train fares are dynamic and are subject to change at the time of booking as per seat availability)
- Transfers as mentioned above in each city as mentioned above.
- Admission tickets as mentioned in the above program.
2.7 Exclusions: - Any beverages (alcoholic & non-alcoholic)
- Portage at the hotel
- Any item which is not included in the detailed itinerary or inclusions.
- Flight tickets for any sector
- Driver Tips are mandatory in European countries and needs to be paid by the group directly to the driver. Driver tips are calculated as EUR 3 per person per day
- Guide Tips are mandatory in European countries and need to be paid by the group directly. Guide tips are calculated as EUR 25 – 30 per tour.
2.8 All other terms and conditions of existing Membership will be applicable. Met means, Refereed friend has given a correct feedback code about the meeting to Club Mahindra relationship manager and the same has been duly updated in Club Mahindra internal system 2.9 Club Mahindra shall be entitled to reject any participant without assigning any reason.2.10 Please ensure that all the information submitted by you (Participant) of references is authentic and accurate. In case we identify an entry to be inaccurate or fake, the participant will be disqualified, and their entry will not be accepted. 3. Results3.1 The results of the Guaranteed Win Contest will be declared after 7th Dec 2023 and the winners for Finland Trip Lucky Draw will be declared by 15th Jan 2024, or such other/ later date as may be decided by Club Mahindra at its own sole discretion. In this regard, it is clarified that the decision of Mahindra Holidays & Resorts India Limited/ Club Mahindra shall be final, and no contestant shall have the authority to contest the same. Such instance of contestation shall warrant disqualification.3.1.a The rewards will be transferred/delivered within 45 days of announcement of the winners. 3.1.b The rewards/model might change depending on the availability at the time of rewards fulfilment. In such scenario an equivalent model/brand will 3.2 Prize shall be given only for valid participants. Basis for selection of Winner shall remain confidential & at the sole discretion of Club Mahindra and Club Mahindra shall be under no obligation of any kind to share the modalities with any participant and no such demand shall lie against the Company.3.3 The Club Mahindra Member having any overdues in respect of his/ her Membership and/ or is in breach of any of the terms and conditions of the Membership rules shall be entitled to claim & receive Prize under the Contest only after full payment of the overdue amounts and/ or rectifying breach of the Membership Rules.3.4 Club Mahindra shall have the right to refuse Prize to any of the participant/ Winner in case his/her previous Club Mahindra Membership was found to be rescinded for breach of any of its terms & conditions or he/ she has any overdue (EMI/ ASF) which has not been paid by the Winner despite request. Decision of Club Mahindra in this regard shall be final.3.5 The Prize for the Winner cannot be exchanged for cash or transferred. Club Mahindra shall not be liable to give any alternate gift / prize or offer in lieu of the Contest Prize.3.6 The Winner may be required to submit relevant documents as may be requested/ stipulated by Club Mahindra, including his/ her identity & address proof, for claiming their Prize.3.7 The Winner shall only be entitled to receive his/ her Prize only post verification of the credentials (as mentioned above).3.8 Before claiming his/ her Prize, the Member who would be announced as the Winner of this Contest would be required to pay and all his/ her outstanding dues/overdues (including EMIs and ASF) as to his/ her Club Mahindra membership and non- payment of any such pending dues shall disentitle the Winner from claiming the Prize.3.9 All the winners of the contest need to claim their reward/price within 3 months from the date of declaration of the winners. MHRIL shall honour the claims of reward/price of the contest only if it is received within 3 months as mentioned above. Any claim of reward/price received beyond 3 months shall not be honoured by MHRIL4. General4.1 All the information submitted by the Participant for the Contest shall be the property of Club Mahindra and Club Mahindra shall be entitled to use the same for any purpose whatsoever at its sole discretion. The Participant shall not be entitled to claim copyright or any other rights/ entitlements over the same.4.2 Any lapse in communicating with the Winner due to false emails/ addresses provided by the Winner via Contest entry or the Membership process will not be the responsibility of Club Mahindra, and the Winner will be treated as void in such cases.4.4 Process of distribution of the Prize may take 45 days period post receipt of all the relevant documents and information or winner announcement and no claim shall lie for any delay in distributing the Prize for any reasons whatsoever.4.5 Club Mahindra shall not be liable for any delay/ failure to comply with its obligation caused by weather conditions, fire, flood, strike, war, political unrest, riots, accidents, epidemic, pandemic, act of God or any other unavoidable reasons beyond its control.4.6 In the event, it is discovered the Participant is either breaching the terms and conditions of this Contest or his/ her Membership or is ineligible to participate, the Prize won by the Participant shall stand withdrawn and the participation shall stand invalidated.4.7 Club Mahindra reserves the right to modify, add or delete any of the terms and conditions or participation mechanics of the Contest at any point of time at its sole discretion, without serving any prior intimation to the participants. Intimation of any change, modification, addition, deletion in the terms and condition of the Contest will be served to the participants by posting the revised terms and condition of the Contest on the Company’s web portal/ social media campaign page/s.4.8 Club Mahindra does not take any responsibility for any information or content submitted by the contestants/ participants and reserves its rights to direct the possible claimants to the contestants/ participants in the respect of the information or content submitted by the participants.4.9 Club Mahindra may collect personally identifiable information that you provide to us, such as name, member ID, phone number, email address etc. which may be used by Mahindra Holidays & Resorts India Limited for its internal and promotional purposes. Mahindra Holidays & Resorts India Limited may also access profile and other information from Social media platforms.4.10 No other offers/ contests can be clubbed with this Contest.4.11 Any disputes with regards to the Contest shall be referred to an arbitration by a Sole Arbitrator appointed by Club Mahindra in terms of the Arbitration and Conciliation Act 1996, at Mumbai, as such this Contest will be subject only to the jurisdiction of the courts in Mumbai.4.12 By participating in the Contest, the participants agree to abide by the Terms and Conditions of participation.4.13 All submissions and entries for the Contest shall be accepted at the sole discretion of Club Mahindra.
Amazon
Tanishq
Swiggy
BookMyShow
PVR
Flipkart
Ola
Uber
Annual Subscription Fee
Resort Credit Points
Club M Select
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